![]() ![]() Jeff: Administrators must stay ahead of the curve to overcome any sort of “cloudy” issues. Victor: How can school IT administrators overcome these “cloudy” issues? They have essentially become an ISP to a community of students, faculty and staff. The “new” network administrator faces challenges in increased bandwidth and pressure to provide a service. What types of considerations come into play as a result of the proliferation of cloud services?ĭenny: The move to cloud services, for both students and the rest of the University, creates a greater dependency on network administrators to keep their network performing efficiently and up and running 24 x 7 x 365. Victor: Many students and faculty members are storing their data via the cloud. This increase in ease of access has a direct correlation to the need for network capacity. Now users have access from anywhere on campus – even outside. Previously students, professors and University employees were limited to accessing the network from their desks or dorm rooms. ![]() ![]() Mobile devices allow for ease of use and access to the network at any time. Victor: Has the growth in mobile devices adversely affected network capacity? A new network administrator, especially within education, must expect to see the bleeding edge in technology with each new semester. The days of forcing or expecting users to conform to a Windows-type operating system have come and gone. With the new diversity and advancements in technology network administrators face new challenges to provide “always-on” and simplistic access to their networks. Victor: With the explosive growth of mobile, “always-on” devices, do school IT departments need to change the way they think about managing their networks?ĭenny: Yes. Denny believes that if a company understands its customers and the problems that they face every day, creating products that they can enjoy using becomes simple. Here, Jeff and Denny answer a few questions about mobile, rogue devices and the future of networks in education. Denny LeCompte is the VP of Product Management at SolarWinds. Denny has spent the last decade building IT management software, first as a usability engineer and then as a technical product manager. At Western Kentucky, Jeff was responsible for installation, setup and configuration of network switches and routers, network troubleshooting, on-call response for network outages, and development and maintenance of network documentation. Before joining SolarWinds as a sales engineer, Jeff Stewart (r) worked as a network specialist and then engineer at Western Kentucky University for over five years. ![]()
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